LEGAL DISCLAIMER AND PRIVACY POLICY

Effective Date: 1 June 2026

PART A: LEGAL DISCLAIMER

1. GENERAL DISCLAIMER

This website and the information contained within it are provided by Falcon Immigration & Visa Services (ABN 59 692 858 754), operating as Falcon Visas, for general informational purposes only. The information provided on this website is not intended as, and should not be construed as, legal advice or a substitute for legal advice regarding immigration, visa, or migration matters.

The information on this website has been prepared in a manner considered appropriate for a general audience and does not take into account your specific circumstances, visa requirements, personal objectives, or immigration position. Migration and visa laws are complex and subject to frequent change. You should not rely upon the information contained on this website as the sole source of information in making any immigration or visa decision.

Immigration and visa applications must be prepared with careful consideration of your individual circumstances. Incorrect or incomplete applications may result in refusal of your visa application, unnecessary delays, or other adverse consequences. You are strongly advised to seek professional legal advice regarding your specific situation.

2. LEGAL PRACTITIONER STATUS

Falcon Visas is operated by a legal practitioner registered with the Victorian Legal Services Board who provides migration assistance under section 276 of the Migration Act 1958 (Cth). Falcon Visas is not a registered migration agent under the Migration Regulations 1994 (Cth).

Our legal practitioner is entitled to provide immigration advice and assistance in relation to matters under the Migration Act 1958 (Cth) by virtue of being a qualified Australian legal practitioner. However, the information provided on this website is general in nature and may not be suitable for your specific circumstances.

3. NO LEGAL ADVICE OR ATTORNEY-CLIENT RELATIONSHIP

Your use of this website does not create a legal practitioner-client relationship between you and Falcon Visas or its legal practitioner. Unless and until a formal retainer agreement has been executed between you and Falcon Visas, no such relationship exists, and you are not entitled to rely upon any information provided on this website as legal advice or counsel.

In order to establish a legal practitioner-client relationship, you must contact Falcon Visas directly and obtain written confirmation that the firm has agreed to represent you in your migration or visa matter.

4. MIGRATION ACT AND VISA REGULATIONS

Immigration law in Australia is governed by the Migration Act 1958 (Cth) and the Migration Regulations 1994 (Cth), as amended from time to time. Visa requirements, processing times, and eligibility criteria change frequently. The information on this website may not reflect the most current legislation, regulations, or policy decisions of the Department of Home Affairs.

You are responsible for verifying the current requirements for your specific visa application by consulting official Department of Home Affairs websites and current legislation. The consequences of applying for an incorrect visa, providing incomplete information, or failing to meet requirements can be severe and may include visa refusal, cancellation, or administrative action.

5. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Falcon Visas and its legal practitioner, employees, agents, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or in connection with your access to or use of this website or the information contained therein.

This includes but is not limited to liability arising from visa refusals, visa cancellations, incorrect visa applications, or adverse decisions by the Department of Home Affairs or any tribunal arising from your reliance upon information from this website.

This limitation applies to all claims, whether based on warranty, contract, tort, strict liability, or any other legal theory, and whether or not Falcon Visas has been advised of the possibility of such damages.

6. ACCURACY OF INFORMATION

While Falcon Visas endeavours to provide accurate and up-to-date information on this website regarding visa requirements, processing procedures, and migration law, it does not warrant the accuracy, completeness, or timeliness of any content. Migration law, regulations, policy, and Department of Home Affairs procedures are subject to frequent change.

Falcon Visas does not guarantee that the website will be free from errors, omissions, viruses, or other harmful components. You access and use this website at your own risk.

7. INTELLECTUAL PROPERTY RIGHTS

All content on this website, including but not limited to text, graphics, logos, images, audio, video, and software, is the property of Falcon Visas or its content providers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, transmit, display, perform, publish, license, transfer, or sell any content from this website without the prior written consent of Falcon Visas, except as necessary for viewing the page on your computer and printing a single copy for personal, non-commercial use.

8. EXTERNAL LINKS

This website may contain links to third-party websites, including the official Department of Home Affairs website. Falcon Visas does not endorse, warrant, or assume responsibility for the content, accuracy, or practices of any external websites. Your access to third-party websites is at your own risk and subject to the terms and conditions of those websites.

While we attempt to keep external links current, we do not guarantee that external websites will remain available or that their content will remain accurate.

9. CONFLICTS OF INTEREST

If you are involved in or contemplating legal proceedings against Falcon Visas or its personnel, or if you are not certain whether Falcon Visas may have a conflict of interest in your matter, you should consult with an independent legal practitioner before engaging Falcon Visas. Falcon Visas reserves the right to decline representation if a conflict of interest exists or may arise.

10. PRIVILEGED AND CONFIDENTIAL INFORMATION

Please note that electronic communications via the internet, including email, are not necessarily secure. If you send confidential or sensitive information to Falcon Visas via this website or email, you do so at your own risk. Falcon Visas will make reasonable efforts to protect such information, but cannot guarantee absolute security of electronic communications.

Do not send unsolicited privileged or confidential information via this website or email without first obtaining written confirmation that Falcon Visas is willing to receive such information and that legal professional privilege will apply.

PART B: PRIVACY POLICY

1. INTRODUCTION

Falcon Visas is committed to protecting your privacy and ensuring you have a positive experience on this website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).

Additionally, Falcon Visas recognises the sensitivity of personal information provided in immigration and visa matters, which may include health information, family circumstances, and other highly confidential details. We treat all such information with the utmost care and confidentiality.

2. COLLECTION OF PERSONAL INFORMATION

2.1 Information You Provide

Falcon Visas may collect personal information that you voluntarily provide through this website, including but not limited to:

• Your name, date of birth, email address, telephone number, and postal address when you complete contact forms, submit inquiries, or request a consultation;
• Details of your visa application or immigration inquiry, including visa subclass, sponsorship details, or family circumstances;
• Information regarding your employment, education, qualifications, and migration history;
• Sensitive personal information, including health information, criminal history, or other private matters relevant to your visa application;
• Any other information you choose to provide in your communications with Falcon Visas.

2.2 Automatically Collected Information

When you visit this website, we may automatically collect certain information about your device and browsing activity, including:

• Your IP address and Internet Service Provider (ISP);
• The type of browser you use and your operating system;
• The pages you visit and the time spent on each page;
• Links you click on and the searches you perform on the website;
• Cookies and similar tracking technologies (as described in section 2.3 below).

2.3 Cookies and Similar Technologies

This website uses cookies and similar tracking technologies to enhance your browsing experience and to gather information about how visitors use the site. Cookies are small files placed on your device that allow us to recognize you when you visit the website.

You may disable cookies through your browser settings. However, disabling cookies may affect your ability to access certain features of the website. By continuing to use this website, you consent to the use of cookies as described in this Privacy Policy.

3. USE OF PERSONAL INFORMATION

Falcon Visas uses the personal information collected for the following purposes:

• To respond to your inquiries and provide you with requested information about our visa and immigration services;
• To arrange initial consultations and discuss your visa application or immigration matter;
• To prepare and lodge visa applications, provide immigration advice, and represent you in matters under the Migration Act 1958 (Cth);
• To provide immigration assistance services if you become a client;
• To communicate with government authorities, including the Department of Home Affairs, on your behalf;
• To send you newsletters, updates, and promotional materials regarding immigration and visa matters (with your consent);
• To improve the functionality and content of this website;
• To comply with legal and regulatory obligations, including obligations under the Migration Act 1958 (Cth);
• To prevent fraudulent activity and enhance the security of the website.

4. DISCLOSURE TO THIRD PARTIES

Falcon Visas does not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information in the following circumstances:

• To the Department of Home Affairs and related government agencies as part of your visa application or in compliance with migration law obligations;
• To sponsoring employers, state or territory migration authorities, or other parties involved in your visa application;
• To service providers who assist us in operating this website and conducting our business, subject to confidentiality agreements;
• To court, regulatory, or government authorities if required by law or a court order;
• To comply with legal obligations or to protect the rights, privacy, and safety of Falcon Visas and its clients;
• In the event of a merger, acquisition, or sale of substantially all assets of Falcon Visas, your personal information may be transferred as part of the transaction. We will provide you with notice of such a change.

5. SECURITY OF PERSONAL INFORMATION

Falcon Visas implements reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server technology and encryption protocols;
• Restricted access to personal information;
• Regular security audits and updates;
• Secure file storage and management systems.

However, no data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, Falcon Visas cannot guarantee absolute security. You acknowledge that you provide personal information at your own risk.

6. SENSITIVE INFORMATION AND VISA APPLICATIONS

Visa applications often require disclosure of sensitive personal information, including health information, criminal history, family composition, and other confidential details. Falcon Visas treats all such information with the highest degree of confidentiality and will use such information only for the purposes of your visa application and related immigration matters.

Any sensitive information disclosed to Falcon Visas will be disclosed to the Department of Home Affairs or other relevant government authorities only to the extent necessary to support your visa application. By providing such information, you consent to its disclosure for these purposes.

7. ACCESS AND CORRECTION

In accordance with the Privacy Act and the Australian Privacy Principles, you have the right to access and request correction of your personal information held by Falcon Visas. To exercise these rights, please contact us at the details provided in section 10 below.

Falcon Visas will respond to your request within a reasonable timeframe, typically within 30 days. We may charge a reasonable fee to cover the costs of processing your request.

8. RETENTION OF PERSONAL INFORMATION

Falcon Visas retains your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your visa application or immigration matter is concluded, we will retain your file in accordance with our document retention policy, which complies with applicable legal and professional conduct obligations.

Personal information will be securely destroyed when it is no longer required, unless we are legally obligated to retain it (such as under tax or migration legislation).

9. SPAM ACT COMPLIANCE

Falcon Visas complies with the Spam Act 2003 (Cth). If you subscribe to our mailing list or consent to receive communications from us, you will receive emails only in accordance with your stated preferences.

Each email we send will contain an unsubscribe link. You may unsubscribe from our mailing list at any time by clicking the unsubscribe link or by contacting us directly. We will remove you from our mailing list within a reasonable timeframe.

10. COMPLAINTS AND FEEDBACK

If you believe your privacy has been breached or have concerns about how we handle your personal information, please contact us at the details provided in section 11 below.

Falcon Visas takes all privacy complaints seriously and will investigate your complaint within a reasonable timeframe. If we determine that a breach has occurred, we will take appropriate corrective action and notify you of the steps we have taken.

If you are not satisfied with our response to your privacy complaint, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. CONTACT INFORMATION

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Falcon Immigration & Visa Services

Falcon Visas

Suite 5, 857 Doncaster Road

Doncaster VIC 3108, Australia

ABN 59 692 858 754

Phone: 03 8740 7032

Email: info@falconvisas.com.au

12. AMENDMENTS TO THIS PRIVACY POLICY

Falcon Visas may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any amendments to this website, and your continued use of the website constitutes your acceptance of those amendments.

If we make material changes to this Privacy Policy, we will provide you with prominent notice through the website or by email.

This Legal Disclaimer and Privacy Policy was last updated on 1 June 2026.